Need help with my windows

A home owner from Chapin SC says:
Not sure what they are. sometime around 1998
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Paul from SWISCO responded:

We have been able to identify a variety of your hardware. Please visit our 26-089P til latch pair, 26-041 pivot bar, and 15-015 pivot shoe. Let us know if these could work as substitutes for your existing parts. Taking a closer look at your balance, I believe the tube is 3/8" tube diameter. Please confirm the measurement. If so, then our Series 900 spiral balance would be the replacement. We would just need to have you let us know the tube length. 

A home owner from Chapin SC says:
I have removed one of the balances on one small window and one large window. It appears that you are correct in the 3/8 tube diameter. Both were 29 inches long and were covered by a plastic snap on piece that has started to deteriorate. This piece appears to be cosmetic?
are there any tutorials on repair of these type windows?
Thanks Ed
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Paul from SWISCO responded:

Hey, Ed. That piece sounds like a sash stop. We don't carry a sash stop for this window, but you only need one per window. Sometimes they're built with two. If that's the case, you could always poach one from another window.

We do have a video on how to replace this kind of balance, which you can see below.


Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Swisco's 15-045 Pivot Lock Shoe
Swisco's 15-045 Pivot Lock Shoe
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Styles of Tilt Window Latches
Styles of Tilt Window Latches
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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