Need SWisco window parts

Quick Learner from Pittsburgh, PA

We have Swisco windows in our sun room and I need some parts.

One of the spiral balance assemblies needs replaced. See photo 3911. It is only 19" longs with red tip.

Also I would like to get the slide shoes. Can you identify and sell me 2 of each.

Plus I need the charging tool.

Please let me know.

Thank you

Rich

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4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hi, Rich. To clarify, your windows aren't made by our company, since we never made windows. Just something to keep in mind moving forward.

Concerning the balance and pivot shoe, I need a bit more information to identify a match. I need to know the diameter of the outer white tube of the balance and I need to know the thickness of the pivot shoe. Once I know those two dimensions, I am confident that we can identify a match for each.

Quick Learner from Pittsburgh, PA
The tube is 1/2" diameter. The tube is plastic and the end is torn up. See photo. I think you have a 20" one that is probably it.

The shoe is 1/2" thick. I will need the charging tool also.

So you never made windows but is a supplier for this type of mechanism?

Not usre I sent you the photos, see attached.
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Yes, that's right. We supply a ton of different parts for all kinds of different windows, doors, drawers, and closets. 

Concerning your dimensions, I would double check the balance tube. No manufacturer ever made a balance in this style with a 1/2" diameter tube, to my knowledge. It is more likely to be 9/16". If it is, then I recommend our Series 600.

Concerning the pivot shoe, if it's 1/2" thick then the 15-046 may be what you want. I would also recommend double checking that to be sure, though.

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