Need parts for windows

A home owner from Florida says:

Need parts for windows:

  • Balance rods - (2) 3375 ht and (2) 3375 jv
  • stoppers (12)
  • silver ?? (12)

Have pictures, but do not see where to attach

Thank you,

Mark

Thumbnail of the uploaded file named silver clip 1.jpg
Thumbnail of the uploaded file named bal rod end 3.jpg
Thumbnail of the uploaded file named balance rod 3375ht.jpg
Thumbnail of the uploaded file named balance rod end.jpg
Thumbnail of the uploaded file named stopper 2.jpg
Profile picture of Tom
Tom from SWISCO responded:

Hello, Mark. We can supply this balance, but it has to be a custom order due to its configuration. I will also need some more information from you before we go any further.

To start, I need to see a clear picture of the bottom fitting on your balance. Your photos only show the top fitting. I will also need to see the metal clip that ties to the end of the cord.  Please make sure the balance you show us is whole and undamaged. If any pieces are broken off and missing, there's a good chance we can't ID a match.

Regarding the other parts, they appear to be the top sash guide and take out clip. The top sash guide is our 18-174 while the take out clip is our 16-002 .

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