Need replacement

A quick learner from Somerset, nj says:
Spiral balance stopper
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Emily from SWISCO responded:

Hello!

We'd be happy to help but we'll need you to remove an undamaged pivot shoe from the window, including the thickness and width dimensions, to compare to our inventory.

Thank you!

A quick learner from Somerset, nj says:
Hi I was able to take additional photos. The measurements are:

2 in long
.5 in deep
1 and 3/4 wide

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Emily from SWISCO responded:

We don't have a pivot shoe with your exact specifications, I'm afraid. Our 15-046 is 1/2" thick and if the channel is 1/2" deep then you might be able to use this, but you really should remove the original to get more accurate dimensions. It's hard to measure a pivot shoe while it's still in the track just because of how much of it is obscured. As long as it's 1-1/4" wide and 1/2" thick then the 15-046 can work just fine. Height doesn't matter at all so you can ignore that. Double check your dimensions and see what you think. 

A quick learner from Somerset, nj says:
Thank you! I will order the 15-046 and try it.
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