November 28, 2022
Hi,
We have a sliding glass door that is somehow missing its latch/lock mechanism, and hoping you can help supply us with the part! (sorry, I'm not sure of the name of the part, but it is the tab/lever located on the door handle which you'd pull down to lock the door once you slide it closed. Think the brand is Milgard based on the logo). Photos are attached, see the pic with the missing tab that's supposed to go in that empty slot. Kindly advise if you have a replacement part for this. Thank you so much!
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December 1, 2022
Hello We do offer the 82-240 latch lever but, unfortunately, it is only available in white and almond. You should also be able to replace the entire handle set with our 82-080 or 82-081 keyed handle sets as long as the dimensions shown on our product pages match up to yours. Take a look and thanks for posting!
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December 1, 2022
Thank you, Casey!
So helpful, and will start by ordering the white latch lever to see if that does the trick, and will get the whole handle set as a second step if not. Really appreciate your expertise and guidance on this!
March 1, 2023
I need the replacement metal plate and the strike plate similar to the one posted here. I can order the strike plate you listed, but where can I get the steel/metal plate behind it?
Thank you!
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March 1, 2023
If you're referring to the door frame that the keeper attaches to, unfortunately, that is not something that we can supply and would be specific to the manufacturer. We apologize for the inconvenience.
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March 2, 2023
Thank you for the help!!
October 16, 2023
Hello,
Please give instruction for replacing
82-268B. The part is inside the door; how to take it out of the door.
Thank you very much.
TT
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October 16, 2023
I've never personally replaced one of these mortise locks but, from what I understand, there is a snap-on vinyl cover running the length of the side of the door that must be removed to access the lock assembly. I am told that it can be a bit tricky to remove but will be necessary to complete the repair.
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