Need spring coil (full assembly)
Thanks for posting. I think we can help you replace these coil balances, but I will need to see the pivot shoe at the bottom of the window frame that they connect to. Preferably, if you could remove the shoe and provide pictures, as well as thickness and width, that would help us identify it. The identity of the pivot shoe in turn determines the coil springs you need. If the pivot shoe on the side with the damaged coils is intact, that will suffice--you'll have to remove these components anyways. See the video below for removal details.
Thanks for getting back to us. It looks like you have a 15-111 or heavy duty 15-191 pivot shoe that's compatible with the Series 160 coil balances. You'll have to double check the stamps on the coils to determine the correct options.
If you can't locate the stamps, you may want to first check the stamps on the coils from an identical window in your home. If you're still having trouble, just reply back to us with the exact weight of the window sash and the number of springs on each side of the window. Hope this helps!
Product Code: 15-111 and Product Code: S160-6OK (two each side) but the entire assembly is destroyed. I'll try to remove a good one and take a pic and measurements, but it's not easy, since getting them out requires cutting the frame (there are no openings to remove them). Also, the other side just broke now, so I'll need double of everything. Do they just make the entire assembly with two springs for each unit? Seems not easy to piece all together from different parts. Thanks!
Thanks for getting back to us! Glad you were able to determine what you need. If you want some tips on how to cut the frame to remove the assembly, I recommend watching the video at the end of this post.
Unfortunately, this balance system is not provided as a complete unit. I apologize for the inconvenience.
What I'll need are TWO pivot shoes (standard, 15-111), as you said.
Plus I'll need ONE plastic 1/2" coil double (product 15-150D is close, but not identical). My part is 1 1/4" wide and 3 1/8" long (tall), with two screws. Don't know if it matters.
Plus I'll need the two springs, as identified above. The rubber pieces are still good, so don't need any other parts, I think
I hope we're almost there--thanks so much for the help!
Yep, that all looks good to me. We don't have your exact balance cover, but our 15-150D should work just as well. You could also reuse your old cover, assuming both sides are in good condition.
