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Quick Learner from Moseley Va
Need to know what parts to order broken left MI 3600 Vance cole
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8 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for reaching out to us. We're happy to help but I'll need more information to narrow down your replacement options. Can you show us a photo of the pivot shoe, preferably removed from the window sash? I will do my best to assist from there. 

Quick Learner from Moseley Va
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Quick Learner from Moseley Va
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1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

I'm afraid your photo didn't come through. Could you try uploading it again for me? You can also email your photos to help@swisco.com with reference number D320499.

Emily
Emily from SWISCO
SWISCO
Expert

Thank you! Our S161-09 comes to mind. Have a look and see if the specifications match what you need.

Alternate image for S161-09
Alternate image for S161-09

Quick Learner from Moseley Va
How do I order. Should I order both a left and a right set of both
Emily
Emily from SWISCO
SWISCO
Expert

Yes, we recommend replacing the balances on both sides of the window. You can place an order right on our website at your convenience as well. 

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