Channel Balance Question

Home Owner from Cape Coral, Florida

Feb 6, 2024 10:41 am

Hello,
My bedroom windows all of sudden came off the rack/rail and I noticed it's broken.

Could you please let me know what part should I purchase.

Thank you for your help
Fred

4 user uploaded images

4 Replies

Tom from SWISCO

Feb 6, 2024 4:20 pm

Thanks for your photos, Fred. Based on what I see here, you have either our S380-29 or S385-29, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Cape Coral, Florida

Feb 7, 2024 1:33 pm

Hi,
Thank you for replying to my message. I tried to add 2 units to a cart but when I click add, I get a message no option selected?! What option should I choose?

Thanks
Fred

Tom from SWISCO

Feb 8, 2024 11:25 am

Hi Fred,

It appears your balances are stamped with a 28-4. Therefore, you'd need to select the 2840 stamp option.

I hope this helps!