Need two new channel balance parts

Question

I think I need 32" Series 380 Channel Balance parts. I am not sure they are Series 380, but it looks like they have the right top and shoe combination for that part (19-005 and 15-005). Hopefully the pictures I sent will verify the series 380. Thanks for your help. I need to order them right away so a quick response would be deeply appreciated!

Thanks,
Steve

User submitted photos of a window balance.

Tom · Accepted Answer

This could either be our Series 380 or Series 385 channel balance, but I'm not sure which. The key is in the size of the shoe, specifically its depth, which is a measurement you left out of your illustration. Carefully look over our S380-32 and S385-32 to determine which is the better match.