Need window channel balance help

A quick learner from Orlando Florida says:
Need help determining what channel balance i need. The length is 29 inches measuring only the aluminum as described in your video. Just not sure of the end pieces. See the attached photos.

Thank you,
Deborah
Channel Balance
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Paul from SWISCO responded:
Check the depth of your USB side-load balance shoe. I believe it is 1". If so, use the S380-29 balance. The spring weight for "28C" is our "2830," for a sash weight between 16 and 23 lbs. If your shoe is not 1", let me know.
Alternate view of 15-005
Alternate view of 15-005
A quick learner from Orlando, FL says:
The depth is not quite 1". about 7/8". The other measurements are as your diagram shows. Is the 7/8" close enough?
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Tom from SWISCO responded:
I think that should be fine. It probably wore down a little over time and constant use. Even if it was originally 7/8", you can always shave the new shoe down a little if necessary.
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