Need window shoes

Home Owner from Macedon, NY
I need to order at least a dozen of these window shoes. There are over 11,000 of them on your site. Can you please help me identity which one I need to order, based on the pictures I've included?

Thank you
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4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

I'm afraid your specific shoe isn't made anymore. The trouble is that deep groove in the stem, which is made to match a similar groove in the metal channel itself. This is an old style configuration that we cannot supply.

The only thing we can recommend is to purchase an all new Series 795 balance. Note that this balance comes with a 1-1/4" wide shoe by default, which means you need to purchase the 1" wide 15-194 separately. This appears to be the same size as your original. The video below will show you how they swap on and off; it's very easy.

Home Owner from Macedon, NY
Thank you for the information. I am still confused, however. Why do I need to buy new balances when mine are fine, and would still need to buy the correct show size anyway? Can't I just order the 1-inch shoes?
Tom
Tom from SWISCO
SWISCO
Expert

The 1 inch shoes we sell don't have that groove that I mentioned. They won't fit on your old metal channel since the groove would get in the way.

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