Casey from SWISCO responded:
January 28, 2020
Please take a look at both our S380-29 and S385-29. You will need to confirm the 'depth' measurement of your bottom balance shoe to determine which of the two would make a better match. Since your stamping doe snot match with any of our options, you will need to weigh your sash on a scale and refer to the sash weight chart listed on the product page. |
Casey from SWISCO responded:
February 4, 2020
In this case, then it would be best to remove a good balance that does not have damage from another window to determine the 'depth' measurement of your bottom balance shoe. |
Tom from SWISCO responded:
February 13, 2020
Hello! I think I can help. If your old shoe is under 1", then you may be looking at our 15-029. The problem is that this doesn't come standard on any stock balances so this will have to be custom made. So what we're looking at here is a 29" long channel balance with a 19-005 top fitting and 15-029 bottom fitting. We'd also be using the 2840 option based on your old 28D stamp. Two balances with a 2840 option can carry sashes weighing 23 through 28 pounds. If that all sounds good to you, please let me know how many you need. I can then whip up a custom order link for that quantity and email it to you. |
Tom from SWISCO responded:
February 14, 2020
Great, I'll shoot that over now. Please let me know if you had any questions. |
Tom from SWISCO responded:
February 28, 2020
Sure thing, I'll send that over now. |
Tom from SWISCO responded:
March 25, 2020
I would be happy to! I'll email that to you immediately. |