New balance tube, clutches, and lock Mech
The biggest priority is finding out what window this is because there were no identification marks on the glass, frame, or sashes and the home owners cant keep the windows locked because they are worn out.
Thanks for writing in. While I'm not certain about the brand window, It looks like you need a Series 751 Ribbed Channel Balance. Confirm that your balance's specifications match; specifically, make sure your balance uses the 15-014 Knife Lock Shoe. You'll want to compare this to an undamaged shoe to be certain. Confirm the length of the metal channel, not including the attachments at either end, to confirm what length you need. If the balance is 29" long, then you'll need the S751-29. You will want a stamp option of 28HD. Let us know if your information differs in any way.
If you need the pivot bars, we don't have an exact replacement, bur our 26-150 might work for you. For the wood sash lock, see if our 90-320 could work for you.