New balances for philips windows

A quick learner from Pleasanton, CA says:
Hi,

I'm looking for replacement balances for my philips windows.

The existing metal balance is 32 inches.
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Tom from SWISCO responded:

Thanks for your photos. Based on what I see here, you have either our S380-32 or S385-32 , depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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