No markings or names

Contractor from Aurora, IL

May 3, 2017 11:27 am

Need to replace 5 of these, having difficulty locating- can find cranks but I suspect the hex head is a part of the unit it goes into. The window cranks don't operate because they are stripped, again, suspect it is striped in the unit not the crank itself.

User submitted photos of a window operator handle.

4 Replies

Tom from SWISCO

May 5, 2017 1:14 pm

Thanks for posting. If the hex came out of the operator, then you will likely need an all new operator. Can you show me a picture of yours out of the window?

Contractor from Aurora IL

May 9, 2017 10:45 am

Here is an additional picture of the crank housing to help identify the brand for replacement.

User submitted a photo of a window operator.

Paul from SWISCO

May 12, 2017 11:23 am

Ah, I see. Your handle was an old discontinued part which, along with the original operator, are no longer made. I suggest taking a look at the 39-206, 39-389 and 39-390 operators to see if you can adapt any of these to the window. Some customers had a little difficulty, so you might need to change the back set on the operator housing body to have the window operate properly. I am sorry we cannot offer an easier solution.