Non tilt balance for aluminum window

A landlord from Cordova, Tennessee says:

I'm having problems trying to locate Allumium window balance Non-Tilt. These balances have a metal pieces attached at the bottom that screws into the bottom of the window. I'm going to take picture with this text. The balances are 3/8 dia, 28 1/2 inch long (6) , 3/8 dia 29 1/2 inch (2) Thanks Bobby, looking forward to hearing from you

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Tom from SWISCO responded:

You have very old spiral balances that aren't made anymore. The good news is that I believe you can use our Series 400 as a replacement, along with a 17-031 bracket (sold separately).

I also note all your lengths end on 1/2" increments. With that in mind, you can round up in each case. So for example, you want a 30" balance to replace the old 29-1/2".

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