Non tilt window balance replacement

Quick Learner from Ukiah, CA
Stamped 17 3 EV CMC 2, 18" metal only. Both plastic ends are broken and one pulls end. Left side of window has a pull out clip on it the other does not. I need new parts and a bit of guidance to put it back in. ?
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Bob
Bob from SWISCO
SWISCO
Expert

Hello there. I am sure we can help. But first, can you show me further pictures of the 'guts' or underside of the metal channel? Some balances from the west coast have a special design we must account for. We'll do our best to help from there.

Quick Learner from Ukiah, CA
Here are more photos. I hope these help.
5 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

Perfect, thanks. I believe this is either an S380-18 or S385-18. The only difference between these two balances is the 'depth' of the bottom nylon shoe. See the diagram below. Measure your old balance's shoe depth to see what matches best. In either case for a stamp option choose 1730.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

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