OC BS1 channel window balancer : SWISCO.com

Quick Learner from Rolla, MO

May 16, 2023 12:07 pm

Trying to figure out how to re-attach the channel spring/string assembly to the shoe at the bottom.

thanks!

16 Replies

Quick Learner from Rolla, MO

May 17, 2023 9:23 am

More recently discovered that the shoe, being plastic except for the lock mechanism, has broken where it would have attached over one of the rungs on the spring/string balancing mechanism (the long channeled item). Can I get advised re: how to replace the shoe?

Emily from SWISCO

May 17, 2023 11:17 am

Hello there!

Thank you for reaching out to us. I'm afraid I can't identify what you may have from this description. In order to help, I would need to see an undamaged balance removed from the window along with any attachments or pivot shoes.

Quick Learner from Rolla, MO

May 19, 2023 9:20 am

Hello:

And thanks for your reponse. I've attached photos but the undamaged assembly is still in the window jam. This is because I don't know how to remove the shoe from the jam. I suspect some type of spread, which I don't have, is needed. I hope this photo will suffice. I also added photos from the damaged one. I hope these will work. Let me know if you need anything else.

Respectfully,

Jeff

3 user uploaded images

Quick Learner from Rolla, MO

May 19, 2023 9:23 am

One more photo!

1 user uploaded image

Emily from SWISCO

May 22, 2023 9:11 am

To remove the T-lock shoe, you just tilt it out and twist it so that the "T" is vertical instead of horizontal. It should just slip out of the jamb after that.

As for the balance, it appears you have the Series 795. This part installs at the top of the window jamb with a screw tab but I think yours may use a 15-195 hook instead. Can you confirm that for me? Can you also confirm the stamp imprinted on the metal channel? If it indeed uses a hook, this will have to be a custom order.

Note, the Series 795 comes attached with the 15-195 closed cam T-lock shoe by default so I recommend you compare the specifications with your old shoe once you remove it from the jamb.

Quick Learner from Rolla, MO

May 22, 2023 9:43 am

Good Morning:

Thanks again for your response. I can confirm that the balance installs at the top with a "hook." The stamp on the metal channel is: 20C. Off to the right of that stamp is "BSI," oriented vertically in smaller letters. And of the right of that is "TV" oriented normally.

By the way, there's nothing damaged on either channel. It's just the shoe-locks that appear damaged. I can't re-secure the channels to them.

Thanks,

Jeff

Emily from SWISCO

May 22, 2023 2:55 pm

Sure, so if you wanted to replace only the shoes see the 15-195 or 15-194 depending on your original. Please note, when these shoes break it often indicates that the balances aren't too far behind. Just something to keep in mind!

Quick Learner from Rolla, MO

May 22, 2023 4:27 pm

I appreciate the guidence. If I only get the shoes for now, how do I figure out which ones to order? And, considering what you shared earlier re: how to remove the shoes from the jam, the video shows how to attach the balance channel and the shoe together but does not show how to replace them, together, back into the jam. Is there a video that shows how to do that too. I just imagine it requiring some very sophisticated geometric positionings!

Thanks,

Jeff

Emily from SWISCO

May 23, 2023 9:30 am

Once you remove your old shoe, you will have to compare the specifications of the 15-195 and 15-194 with yours to see if one of these matches up. If you're still not sure, upload a photo of the shoe you have now once it's removed and we can work from there.

I'm afraid we don't have a video dedicated to how to replace the Series 795 but I recommend you take a look at the video below starting at the 3:15 mark. This will show you how to install the S795 into the jamb. I hope this helps!

Quick Learner from Rolla, MO

May 23, 2023 12:11 pm

Hi Emily:

Actually, that video is exactly what I needed! Thank you.

Now, determining which of the two shoe locks I currently have is tricky. On the one hand the current one (see photo attached) is exactly the same as 15-195, but the confusing part is that it also has the green part that is on the 15-194. And, the only ID numbers are just pat. #s.

So, I don't know which one to order. Can you offer a recommendation?

Thanks,

Jeff