Ordering new channel balance kits

A home owner from Reno,NV says:
July 7, 2018
old aluminum windows 34*31

Channel balance see pic 1/2 I assume metal is what is measured for the length 29 ?

Number inside on metal pic 3 S8 3 11 ?

Please advise on which Channel balance ( complete set ) I have to order from you

Cant upload pictures ..??
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Tom from SWISCO responded:
July 13, 2018

Thanks for contacting us! I'm afraid I cannot determine what you need based on this information. I see you were looking at our S385-28. Is this similar to what you have? The best way to confirm is to carefully go over the design and measurements of the top and bottom nylon attachments (19-005 and 15-004). As long as those match up, you should be okay. If they differ, though, we will need photos. Let me know and we can work from there.
28" Series 385 Channel Balance
28" Series 385 Channel Balance
S385-28
$10.97
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