I need to replace the Balance Springs on my PGP Window. The ID on the Balance Springs is 2920G (the G is upside down). I need both Balance Springs.
Please let me know what else is needed.
Thanks.
PGP Window Balance Springs
Home Owner from Naples, FL
Feb 19, 2019 9:37 am
6 Replies
Bob from SWISCO
Feb 19, 2019 10:52 am
Thanks for posting. I think we can help you replace these balances, but I am going to need to see them to identify the kind they are. The 2920G stamp refers to the calibration of the balance, rather than the type of balance it is. Could you show us a photo of one of the balances removed from the window, particularly any end attachments? If it is a Channel Balance, could you provide the length of the metal channel, not including the end attachments? Many thanks.
Home Owner from Naples, FL
Feb 27, 2019 5:30 pm
I believe the length of the balances is 31 inches. I also need a cap at the top of the sash. I have posted a picture of the balance next to a yard stick and two pictures; one of the cap in place and the other of the missing cap.
I tried to post the pictures but nothing happened when I clicked. Can I email the pictures to you? If so, please let me know the email address.
Hope this helps. Thanks for your help Bob.
I tried to post the pictures but nothing happened when I clicked. Can I email the pictures to you? If so, please let me know the email address.
Hope this helps. Thanks for your help Bob.
Tom from SWISCO
Feb 28, 2019 9:08 am
I would try reducing the size of the images first. Some cameras save photos to be extra large, which can cause a strain on our site. In most cases reducing file size allows them to be uploaded without issue.
If that still fails, you can email us at help@swisco.com
Home Owner from Naples, FL
Feb 28, 2019 10:32 am
Hi, Tom. The issue is that when I click on the Add Photos, nothing happens. I will email the photos to help@swisco.com.
Thanks, Tom.
Thanks, Tom.
1 user uploaded image
