PGT window parts

Home Owner from Florida
I have tall PGT windows with broken top guides I believe are your 18-015.  I also have channel balances which might be your 37" Series 395.  I've attached some pictures.  Existing balances are marked 36-4 CA2 CMC 7.  But window widths and weights vary.  These balances seem too strong and stiff moving breaking the top plastic guides 
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Lauren
Lauren from SWISCO
SWISCO
Expert

Hello, thank you for posting,

As long as the dimensions line up to your original, I agree that the 18-015 top sash guide is a good match to consider. 

For the channel balance, can we see a picture of the inside of the metal channel where we can view the connection point between the spring and pulley system? From there we can confirm if the Series 395 is the right fit. 

Can you also provide the weight of the window sash to confirm if the original 36-4 stamp is the correct strength for your window? Thank you! 

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