Paella windows Balance replacement

Quick Learner from Nj
I would appreciate your help in finding the correct part for these Pella windows. They are wooden and are also tilt in for cleaning. (They are difficult to tilt in. I haven't done it in a while)
The windows fall down from the top and don,'t stay up from the bottom.
There is a part number in the left corner but it's not easy to read
Looks like. I DZ13HM885X
Thanks for your help
3 user uploaded images
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Unfortunately, we do not carry replacement jamb liners like the ones shown in your photos. The only part that we can offer is the 15-104 friction shoe. 

It sounds like you may need the springs replaced, so I would recommend reaching out to a local millwork that may be able to assist you. Thanks for posting and good luck with your repair. 

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