Part Identification and Install Help

Question

The locking mechanism shown on the left failed. I couldn't find any part numbers on it so I made my best guess and purchased the Swisco product on the right (82-265). After installing it doesn't quite work with the lock mounted on the door. (Second picture). It either doesn't press in the the safety button or the locks don't latch into the holes. Basically, I cant turn the lock when I try to test it.

Do I have the wrong lock or should I replace the mounted piece on the door frame?

Thanks!

Do I have the wrong lock or should I replace the mounted piece on the door frame?

Thanks!

Tom · Accepted Answer

The 82-265 was definitely the best part for the job. If the hooks aren't aligning with the keeper, then you have two options.

First, adjust the keepers on the new 82-265. This can be done by turning the two tiny screws next to each hook. This will extend or retract the hooks (depending on which way you turn them). This works 90% of the time.

If not, then you should consider a new keeper like our 82-249. This will definitely work with the 82-265 mortise.