Part Identity : SWISCO.com

Home Owner from Florida

Nov 8, 2021 11:17 am

I am looking to identify this part and get one ordered to replace for my window. The full metal length of the part is 35 inches. Thank you.

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5 Replies

Emily from SWISCO

Nov 10, 2021 1:55 pm

Hello!

With this combination of attachments, you could have either an S380-35 or S385-35 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a 3440 stamp option for these balances.

If you have any questions just let us know!

Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Florida

Nov 10, 2021 2:27 pm

It is just over 1" so it must be the S385-35 channel balance. I'm not sure I understand what a 3440 stamp option is. Could you please explain that? Thank you.

Home Owner from Florida

Nov 10, 2021 2:28 pm

Nevermind, I see the 3440 option for this part. Thank you.

Emily from SWISCO

Nov 10, 2021 2:47 pm

Certainly. A stamp option or "spring strength option" indicates the sash weight range your balance is calibrated to support. Yours is "3440" which means you'll need to select that option on the S385's store page. Let me know if this makes sense or if you had any other questions.