Part for keeping the window up

A home owner from Amelia,Ohio says:
I am looking for the part that keeps the window up when its open.
A customer submitted photo of a coil balance system.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting! It's hard to tell while the hardware is still installed in your window, but I think you should take a look at our 15-111 Pivot Shoe. This pivot shoe is used with the Series 160 sash support system. Does this look about right? You may also want to see our 15-150D Coil Double Support. Let me know what you think!
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