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Tom from SWISCO responded:
March 9, 2023
Hello! Looks like you need a new tilt latch and channel balance. Fortunately, we sell both: see our 26-393B tilt latch pair and Series 795 channel balance. One other thing to note: it appears that your balance uses an "open cam" shoe, meaning it has a hole in the back of the cam. The Series 795 comes with a closed cam shoe by default, so you may want to purchase our 15-195B separately and install it on the Series 795 upon receipt. The video below will show you how this can be done. It's very easy. 
Dimensions for 26-393B
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