Parts needed to repair the Window

Home Owner
Hello please see the notes below.
Length of metal 8 inches.
With of metal 1/2 inch.
Image 20181231_111141 this part is required to replace the 2 fittings at the top of the window.
There are no markings on the balancer. 1 pair (1 either side)
please include shipping to Oakland Park FL USA 33351
3 user uploaded images
5 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for contacting SWISCO. 

To start, compare your old Top Sash Guide with our 18-166. They look similar, but you want to make sure the dimensions match to be sure.

As far as your channel balance, could you double check the length of the metal channel (but not including the end attachments)? 8 inches seems unusually small, and it also looks a bit longer in your photos. Let us know and we'll see if we can narrow down what you need. Thanks.

Home Owner
yes, the 18-166 is correct.
Home Owner
I am sorry for the error and any inconvenience but the length of the metal is 18 inches
1 user uploaded image
Bob
Bob from SWISCO
SWISCO
Expert

No problem. Thanks for clarifying. We have come up with two possible replacement balances that could work for you. Take a look at our S380-18 and S385-18 channel balances. At first glance, these appear to be identical, however, there is a slight measurement difference in the bottom balance shoe. You will need to measure yours and compare it to both balances to see which one would make the better match. Take a look at the detailed diagram below for more details. 

Comparison of 15-004 and 15-005
Comparison of 15-004 and 15-005

Since there are no stampings or markings on the balance that can determine which option to choose, you will need to weigh your window sash and refer to the sash weight chart located on the product page. Get back to us if you should need any further assistance. 

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