Patio door

Home Owner from Michigan
I just bought part 82-265 tried to install but can't get door to lock. I have tried to adjust the set screw and the plate that the was there.
First did i buy the right lock?
Do I need a new lock plate?
2 Replies
Tom
Tom from SWISCO
SWISCO
Expert

I'm afraid I can't tell you for sure if the 82-265 is the right part or not. Before I can say that, I would need to see the original mortise lock as a reference. Would that be possible?

Another issue may be that your original keeper isn't compatible with the new mortise. This happens sometimes on particularly older doors. The good news is that we sell the 82-249, which is guarantee to be compatible with the 82-265. It may be the case that all you have to do is replace this.

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