Tom from SWISCO responded:
July 18, 2011
Good Morning,
It is a little hard to tell from your pictures but it looks like the pivot lock shoe is broken. It looks like the metal part of the pivot lock shoe is missing. If the spiral balance is still in working condition and the balance tip is not broken you will only need to replace the pivot lock shoe. Can you confirm that only the pivot lock shoe is broken? It may help comparing a working window to the window you are having trouble with. |
Tom from SWISCO responded:
July 19, 2011
Compare the measurements of your original pivot shoe to the 15-046 Pivot Shoe.
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