Patriot window pivot shoes

A home owner from Xenia Ohio says:
May 2, 2012
Do you sell replacement parts for Patriot single sash windows? Several of the sash guides have broken. See attached.

Thanks,

Gary
User submitted picture of pivot shoe for Patriot windows.
Profile picture of Paul
Paul from SWISCO responded:
May 3, 2012
Thanks for posting, Gary, and for the images! Unfortunately, we're having a bit of trouble identifying this pivot shoe based on the picture. If at all possible, could you take a picture of the full shoe? If you are able, removing it from the jamb would also help.

Could you also provide dimensions of the pivot shoe? Please make sure to include its width and thickness.
A home owner from Xenia Ohio says:
May 3, 2012
Attached is a better picture of the pivot shoe. Again, I need to repair 5 windows; 4 are 33"X64" and the 5th is 33"X75".

Thanks,

Gary
A customer submitted photo of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
May 4, 2012
Thank you. Please take a look at our 15-046 pivot shoe. You may also want to take a look at our video on how to remove your pivot shoes, which you can watch below.


Finally, just in case you're interested, you can also see our video on how to replace a tilt window spiral balance for more information.
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