Patriot windows balance broke need parts

Home Owner from Maryland

Hi this is John hope you can help me

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Tom
Tom from SWISCO
SWISCO
Expert

Hi, John. We can definitely help you. I think I know just what you need, but I don't want to put the cart before the horse. Before I recommend anything, can you show me a picture of the metal clip that's at the end of the cord? This would be what the balance uses to install at the top of the window track and will confirm exactly what you have. Thank you!

Home Owner from Maryland
Hope this helps
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Tom
Tom from SWISCO
SWISCO
Expert

It does, thank you! I recommend the Series 795 channel balance. I am very confident that this will work for you.

Also note that your shoe has an open cam, meaning it has a hole straight through to the other side. The Series 795 does not. That means you will need to purchase the 15-195B open cam pivot shoe separately and swap it out when you receive these products. The video below will show you how this is done. It's very easy.

Home Owner from Maryland
Should I purchase everything replaceing all parts windows are17 years old. Thanks
Tom
Tom from SWISCO
SWISCO
Expert

That's not really something I can answer. It depends on what's broken. If you think anything else needs to be replaced, you'll have to carefully look over your window and pick out everything that's broken or malfunctioning. Then, send us a picture of each part to identify.

Home Owner from Maryland
Thanks Tom I will order the parts later today will order 4 of both parts. Thank you so much john
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