Pella window balance problems

Quick Learner from Winchester, Virginia

We have several Pella windows in our home that have balance problems. We need 4 balance tubes 28 inches long and 4 balance springs 22 7/8 inches long they all have blue tips. We also need 8 of the shoes that appear to be 1/2 inch deep. We also need an adjustment tool.

Also we need someone to explain how you reinstall the windows once we install the new parts.

Thanks,

James

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6 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hello, James. We should be able to help with these parts, but we will need more information. Starting with the balance, can you confirm the diameter of the outer white tube? If it's 9/16", which I suspect it is, then you want our Series 600 spiral balance.

Since this is a tilt window, you want the 75-006 charging tool.

I need a photo of the pivot shoe itself before I can recommend a match. I may know what you need now, but I don't want to take any chances. Please also confirm its width.

As for reinstalling the sash, the video below may be of some help to you.

Quick Learner from Virginia
The first photo #2285 is approximately 9/16 in diameter and has a plastic shield and is 28 inches long. I need four of those.

Picture # 2286 is 22 7/8 in long, has a metal tube and I need four of those. all the tubes have Blue end caps.

The picture of the shoe is not the best but they appear to be the same in both windows. I need eight shoes.

I will also need a 75-006 charging tool.

This house was built in the early ninety's and the rest of the windows seem to work well.

Many thanks for your help.
3 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thank you. As mentioned before, you can use the Series 600 to replace all tilt spiral balances with a 9/16" diameter tube.

I'm still not sure what the width of your shoe is but it looks like it might be 1-1/4". Assuming that it is, and with the 1/2" thickness you gave in your first post, you can use our 15-046.

Please let me know if you had any other questions about these parts.

Quick Learner from Virginia
having hard time reinstalling window sash after installing new parts. Is there a set pattern to follow?
Tom
Tom from SWISCO
SWISCO
Expert

I'm not sure what you mean by that. We do have a video on how to replace this kind of balance, though. It may be of some help to you.

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