Bob from SWISCO responded:
July 17, 2019
Thanks for your patience during this busy season. I think we can replace this balance for you, but it will have to be a special order due to its unique design. I believe you need the S770-28 with the 62-105 hook swapped at the bottom. You potentially will need the 28C stamp option, but that will depend on the weight of your window sash. If that information looks okay thus far, please give us the exact sash weight, as well as the number of balances you'll need. From there, we'll try and get this started for you. Many thanks. |
Bob from SWISCO responded:
July 18, 2019
Thanks for getting back to me. I am sending you an email with a custom link to order (2) of the S770-28 with the 62-105 hook attached, and with a stamp option of 28C. If you have any questions, or need a different amount, just let us know here in the discussion thread. Let me know if you have any other questions. |
Bob from SWISCO responded:
July 19, 2019
My pleasure! Let me know if you have any other questions. Many thanks for considering our business, we really do appreciate it. |