Had this piece that had a metal pin in break...Can it be replaced?
Looks as if it is encased in the channel
Metal Pin is Broken
Quick Learner from Lancaster Ohio
Feb 5, 2024 10:18 am
1 user uploaded image
4 Replies
Tom from SWISCO
Feb 5, 2024 2:41 pm
Hello! Looks like the cam on your pivot shoe has broken. The cam is the round metal piece that takes the pivot bar and allows the sash to tilt in.
These can't be replaced by themselves, unfortunately, so you will need an all new pivot shoe entirely. Yours in particular looks like a match for our 15-177. I think this is what you want but you should review our dimensions to verify.
Alternate image for 15-177
Quick Learner from Lancaster Ohio
Feb 5, 2024 3:01 pm
Ok, that is what I thought...I'll also need the pin since that broke also...The company we bought/had installed was a family business and they retired...It is an Alside window approximately 15-20 years old...Thanks
Tom from SWISCO
Feb 6, 2024 9:20 am
The 15-177 is compatible with quite a few different pivot bars. I'm very confident that we have a good match for your original, but I'll need a clear picture of it if at all possible. It would be especially helpful to see it removed and in undamaged condition, perhaps from the opposite side of the window. Figure that the more of it that's broken off or obscured, the less likely we'll be able to find a match for you.
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