Pivot Shoe System

A quick learner from Nc says:
The spring broke in the pivot shoe and top. The Windows are by Moss
Thumbnail of the uploaded file named 20190314_090854.jpg
Thumbnail of the uploaded file named 20190314_090859.jpg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for posting. I can't be entirely sure of your pivot shoe without seeing it removed from the window and knowing it's dimensions; however I believe it might be our 15-199. Take a look, compare with your old shoe, and see if you agree. The 15-199 is compatible with our Series 160 Coil Springs. To know what spring weights you need, look for stamps on the old coils. If there are no stamps, provide us with the weight of the window sash, as well as many coils are on each side of the sash, and we'll work out what you need. Many thanks.

How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.