Hi: I have a few sliding up/down windows that is broken. Based on my search I found out The Pivot Bar and Blalance Shoes is broken and your company has different sizes and shapes. Please help me to find out which parts I need to order. Thanks so much for your help.
Addition to my note : I made the cut and removed the old Pivot and I am pretty sure I can order it but now the cold support which is plastic is broken and I believe I need to replace it. Can you please help me with the cover and also all the parts I need. Thanks