Pivot Lock Shoe

A home owner from Ohio says:
October 15, 2020
The window will not stay open and it looks like the tension band (looks like rubber, I don't see a coil spring) is disconnected from the pivot shoe. I would like to know what replacement part this would be and how to repair it. We know how to get this out, we just aren't sure what we need to replace with and how to reattach the tension portion.
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Casey from SWISCO responded:
October 19, 2020

Hello,

Take a look and compare the dimensions of our 15-177 pivot shoe, which is used with the Series 152 coil springs. We've also related some videos to assist you with the process. Thanks for posting! 
Coil Balance Shoe, Slate Blue
Coil Balance Shoe, Slate Blue
15-177
$3.47
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