Pivot Shoe Fitment

A home owner from NJ says:
I'm looking to replace broken pivot shoes on the bottom sash of a tilt-in double hung window. The windows are generic replacement windows that are about 25 years old with no markings or part numbers.

The spiral balances seem to be in OK shape, but I'd be willing to replace those to ensure that all parts work together. The existing spiral balances are 27" long, 5/8" nominal diameter with red-tips.

My main concern is finding a pivot shoe that would work with the pins on my window sash. Please advise as to what you would recommend.

I've attached three photos - the sash pin, the exiting broken shoe (still installed), and the "business end" of one of the spiral balances that I removed.

Thanks for you assistance!

Profile picture of Paul
Paul from SWISCO responded:

Hi there. Thanks for posting. Let' s start off with your spiral balance. Take a look at our S600-17 to see if this is compatible with your part. I believe our 15-173 pivot shoe could work for you. Carefully compare the width, height, and thickness of your pivot shoe to ours to confirm this is a match. As for your pivot bar, because it is still installed we are not able to identify it properly. You will need to remove it and send us photos of the part in order for us to recommend a replacement. 

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.