Paul from SWISCO responded:
June 11, 2012
Thanks for posting! I don't believe that the color of the cam matters so much in this situation. I recommend that you get the exact thickness and see which shoe matches more closely. You may find it easier if you remove the shoe from the window before you measure, so that the dimensions you get are as accurate as possible.
Please see our tutorial video on how to remove pivot shoes from the jamb. |