Pivot Shoe replacement

Question

I have tilt in replacement windows. They are between 15-20 years old. The upper sashes on two windows won't stay up.
I removed these pivot shoes and I'm not sure what size replacement I need.

User submitted photos of a window balance.

Tom · Accepted Answer

I would start by looking at our 15-046 pivot shoe. Carefully compare our dimensions to yours to see how well they match up. You may also find that a tool like our 75-006 will be helpful during installation.