Thank you!!
Hey there!
Thanks for reaching out to us. Would you be able to remove the pivot shoe? It reminds me of the 15-208 but a lot of it is obscured by the window track. Can you also show us a photo of the hook it uses?
If you need the balances as well, we would need to see them removed from the window along with any stamps on the metal channel. I'm not sure what you mean by rods, however. Can we see a photo of that?
Thank you for the additional photos! The rod you're referring to is called the pivot bar. I don't recognize the style from what I can see in your photo, however. Would it be possible for us to see it removed? Can you write out the distance from the center of the installation hole to the bottom of the pivot bar?
Is there not currently a pivot bar on either side of the window? The pivot bar must be installed in the window sash and inserted in the pivot shoe's metal cam for the window the operate.
The hook shown in your photos appears to be the 62-105 which is commonly used with the 15-208. This configuration isn't a balance assembly we stock but we can still help via custom order. Can you tell us the stamp printed on the metal channel? Can you also confirm the length of the balance's metal channel?
I'm happy to hear that you were able to reinstall the sash and everything is functioning as it should! If you determine that any of your parts need to be replaced down the line, just let us know and we'll be happy to pick up where we left off.