Hello, through research on your website and question and answer section I have determined that I have ply gem windows and suffer from the all too common window balance and balance shoe issues. I have also determined the replacement parts that I need to get my windows being windows again. I spoke with a customer service rep. and the recommendation was to post to this board to work out the details of my order.
I need replacement balances
series 795. However that balance comes with
15-195 shoes and I need
15-194 shoes. I have seen in the past that you are able to manufacture these so they will be outfitted with
series 795 balances and
15-194 shoes. Would that be possible? If so would the price point not be worth the special order, and better to just order the
series 795 balance and
15-194 shoes and swap them out myself. In the end I will need the following:
4- 19b balances with
15-194 shoes
6- 27b balances with
15-194 shoes
16- 27c balances with
15-194 shoes
4- 15c balances with
15-194 shoes
Any and all help is appreciated with this. Thank you
Stan
