Plygem window balance

A quick learner from Calabash, NC says:
Our window is currently sold by plygem, but was installed in 2008. Need new balances. Metal cover is stamped 32.5 and measures 33 inches. It is flat, 9/16" wide. The sash weighs 28 lbs. I included pictures of the bottom cam so we can match the to right part. I think it would be a 795-33-D. Can you help me select the right replacements? Thanks.

Thumbnail of the uploaded file named 20220918_121809.jpg
Thumbnail of the uploaded file named 20220918_121031.jpg
Thumbnail of the uploaded file named 20220918_121011.jpg
Thumbnail of the uploaded file named 20220918_145840.jpg
Profile picture of Emily
Emily from SWISCO responded:

Hello there!

I agree with your assessment. Your balance indeed appears to be a great match for our S795-33 with the 33D spring strength option for a sash weighing 25 to 30 pounds. This comes attached with the 15-195 closed cam T-lock shoe by default but it looks like yours may have an open cam like our 15-195B . If that's the case, you will need to purchase this separately and swap them once you receive your order. 

One important detail to take note of is that the Series 795 installs with a screw tab. If your balance installs with a hook, please let us know! We can still help but it will need to be a custom order. 

How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
VIDEO
WATCH >
How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.