Plygem Coil Balance Window Parts

Quick Learner from USA
The windows are PlyGem CertainTeed. The label reads June5,2008 1104380940011800000. I have ordered 409 series 170 coiled balance springs from you in the past for these windows. I had a representative from Ply Gem Windows look at them, and although the parts will not be covered under the warranty, he did give me a list of items to order. I will need your help in identifying exactly what to order, but he said I need 8 pivot bars, 8 coil balancers, and 8 housing cam assemblies. I have included some photos to show the problems we are having with the windows. I appreciate your help and letting me know what parts to order. Thanks, Judy
User submitted photos of window hardware.
8 Replies
Paul
Paul from SWISCO
SWISCO
Expert

Hello there. For your pivot bars, I would recommend our 26-175 pair. I'm not sure if the coil springs will be the same strength as what you bought before, but see our S170-409 to start out. Each of these springs can carry 9 pounds, individually. I think the housing you're talking about is the 15-192 pivot shoe. Finally, I'm not sure if our 26-148 will fit your old vent latch. You will need to measure your old one to confirm.

Quick Learner
Thanks for your help. All suggestions worked except for 26-148 vent latch..we need a longer one. Any suggestions? Also, are the CertainTeed top tilt latches available in beige?
Tom
Tom from SWISCO
SWISCO
Expert
The only other part that may work is our 26-387. This mounts directly to the frame, which you can see demonstrated in the video below. I'm afraid we don't have an exact match for this longer vent latch.
Quick Learner from 28792

I have MW casement windows and am needing replacement parts for the opening assembly. Windows were purchased in 2000 and were called Twinseal. Is there a parts diagram I can refer to so I can identify the needed parts? Thank you, Vic

Tom
Tom from SWISCO
SWISCO
Expert

Hello, Vic. I'm afraid we have no such diagram. I'd be happy to help you, but I will need to see a clear, unobstructed picture of each part you're looking to replace. I can then check our inventory to see if we have a match for each case.

Home Owner from Ohio
I need the felt pads that go inside the windows to stop the dirt from coming in.
1 user uploaded image
Tom
Tom from SWISCO
SWISCO
Expert

This part is called a dust plug. Unfortunately, we don't sell these and won't be able to provide you with a replacement. I suggest contacting a local hardware store that specializes in window parts, or even just a more general shop; you may be able to cut a piece of foam to the size needed.

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