Question about installing S795-14D

A home owner from Sacramento, CA says:
December 31, 2018
Hi, I purchased two S795-14D balances to replace my existing ones. I have received the new ones, but the old ones have a hook where it goes into the wall. The new ones do not. Do you have an adapter for this or are there instructions to install it?

Thank you.
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Bob from SWISCO responded:
January 2, 2019

Thanks for contacting SWISCO. I am very sorry to see you're having trouble installing the S795-14. Honestly, we usually have a Series 795 balance with a hook like yours custom made. There may, however, be a way around this. Could you show us a photo of the hole in which the hook installs? Depending on it's shape, we have a few different solutions we can try. Thanks.
A home owner from Sacramento, CA says:
January 2, 2019
It's a small rectangular hole.
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Bob from SWISCO responded:
January 2, 2019

Okay, great. This is what we were hoping. Give a look at our 26-200 screw plug. This should pop into the hole, and you can then screw in the new balance as normal. 
A home owner from Sacramento, CA says:
January 2, 2019
Is there an Up/Down designation on the 26-200 or does it not matter?

Thank you.
A home owner from Sacramento, CA says:
January 2, 2019
In addition to the orientation of the 26-200, how deep is the screw supposed to go? The hole is about 1/2" deep before it hits some sort of plastic(?) backing on the window jamb. Would I just get a 1/2" or 3/8" long screw?

Thank you.
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Bob from SWISCO responded:
January 3, 2019

I don't believe that the orientation of the 26-200 matters. As for screws, it's designed to work with #8 X 1/2" pan head screws like our 33-022.
A home owner from Sacramento, CA says:
January 8, 2019
Just reporting back. It works! Thanks for the help!
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Bob from SWISCO responded:
January 9, 2019

Awesome! Thank you so much for confirming that this setup worked, and of course thank you once again for your business. It means a lot to us. Please let me know if you ever need anything else!
14" Series 795 Channel Balance
14" Series 795 Channel Balance
S795-14
$12.05
Balance Screw Plug
Balance Screw Plug
26-200
$0.49
#8 x 1/2" Phil Pan SMS Screw SS, Painted
#8 x 1/2" Phil Pan SMS Screw SS, Painted
33-022
$0.25
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