REPLACEMENT OF BALANCE BAR

A home owner from USA says:
February 6, 2018

I just finished talking with a customer service rep. I am interested in placing an order for a replacement balance bar. The length of the metal from one end to the other end is 29 in long. I have only one stamp on the bar which says 28 C. I believe that is the expansion for the spring. Attached are two photos of the plastic ends to the balance.

Please contact me on my cell phone number 516 650 -4 4 6 8 so that I can place an order . I will need two items.

The representative thought I might need part S385-29.

Thank you for your assistance.

Louis 

User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
February 12, 2018
Looks like you need a new channel balance. The bottom shoe looks broken, so you will need to use an undamaged version of this balance as a reference. It could be either an S380-29, with a 1" deep shoe, or an S385-29, with a 1-3/32" deep shoe.
29" Series 380 Channel Balance
29" Series 380 Channel Balance
S380-29
$11.10
29" Series 385 Channel Balance
29" Series 385 Channel Balance
S385-29
$11.10
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