Repair hardware for our windows

Quick Learner from Raleigh, NC

We have tilting double hung windows and a few of them do not stay open since the hardware is broken. I have attached the images from the windows. Please let me know if you have the parts that we would need for fixing these and the cost.

Thanks

Vineet

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Tom
Tom from SWISCO
SWISCO
Expert

Hello, Vineet. These old rod balances are discontinued and no longer made. The good news is that as long as the spring is 1/2" in diameter, you can use our Series 795 as a substitute. The only catch is that it takes some handiwork to get it to install.

The video below will show you exactly what to do, step by step. I highly recommend watching it for instructions on how to use the Series 795 to replace your old balance.

Quick Learner from Raleigh, NC
We ordered the parts recommended on the video and got the 26-366 as the pivot bar for the window sash. After installing the pivot bar the foot that goes into the channel is not long enough to engage on both sashes. I have attached a picture for reference. What are my options
1 user uploaded image
Tom
Tom from SWISCO
SWISCO
Expert

I'm sorry to hear about the trouble. I do see this issue sometimes for these conversion projects. There was a longer version of our 26-366 pivot bar, but it was discontinued and to my knowledge is no longer made.

The 26-366 can still work but it will require drilling new holes so that you can mount it a little more forward, to make up for the difference. I am sorry for any inconvenience this may cause.

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