Replace window channel & pivot shoe

Thanks for writing in. In regards to your pivot shoe, see our 15-045. As for your spiral balance, could you please tell me the diameter of the outer tube that the spring is housed in? This will help me determine the best replacement. Many thanks!

That's odd, I've never encountered that problem before. I apologize for the inconvenience. The only other parts that could possibly work are the 15-212 and 15-134. The important dimensions are the depth and width - don't worry about the difference in height. Let us know how it works out for you.