Replace window crank and case

Home Owner from Augusta, GA
I cannot find any part numbers or the name of the window. Help. I need to get a quote on the replacement cost so I can then order from you. 
2 user uploaded images
9 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hey there!

Thank you for reaching out to us. We're happy to help with this. The worm gear coming out with the handle indicates that the operator must be replaced. Can you show us a photo of the window open so that the operator's arms that move the sash are fully visible? That will allow us to narrow down some options. 

Home Owner from Augusta, GA
Yes, I can do that 
Emily
Emily from SWISCO
SWISCO
Expert

Great! We'll be here to help whenever you can get that for us, no rush. 

Home Owner from Augusta, GA
For some reason it's not letting me download the new pictures to this frame? 
Home Owner from Augusta, GA
For some reason it's not letting me download the new pictures to this frame? 
Emily
Emily from SWISCO
SWISCO
Expert

Hmm, our part identifier appears to be having a hiccup. Could you please email your photos to help@swisco.com with the D349889 reference number? 

Home Owner from Augusta, GA
New pics
2 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Great, thank you! Take a look at the 39-031 & 39-032 and 39-155 & 39-156 operators. The important difference between them is the length of the link arm. If you wanted a new cover and handle, see the 39-107 and 39-114L which are sold separately.

Review the specifications for these parts and see how they compare with yours. 

Dimensions for 39-031
Dimensions for 39-031

Dimensions for 39-032
Dimensions for 39-032

Dimensions for 39-155
Dimensions for 39-155

Dimensions for 39-156
Dimensions for 39-156

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