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Replacement Balance

Contractor from New York City
Hello,

My windows are from Bonneville they changed companies and it is very difficult for me to get any parts, I attached 3 photos of my balance, it measures 33 inches to from plastic to plastic ends and it 9/16ths wide any help would be great! I need like 10 pieces
User submitted photos of a window balance.
4 Replies
Paul
Paul from SWISCO
SWISCO
Expert
Thank you for posting! This balance appears to be damaged. Could I see a picture of one that is undamaged? Can you also tell me what the stamps printed on the metal channel read?
Contractor from New York City
Not sure why that balance didn't have any stamps but similar window did hope this helps, I am not at the site home owner doesn't know how to remove another balance, Since I am not to far from you guys is there a worst case scenario where I can bring the balance to you if you cannot identify it
User submitted a photo of a window balance.
Paul
Paul from SWISCO
SWISCO
Expert
Thank you. I believe you have a balance made by a company that is no longer in business. We will not be able to offer a direct replacement, but I do think you should consider our S795-30 (with a 30F stamp option) as a substitute. If you decide to go that route, I also think you will need the 15-194 shoe and swap that out with the one that comes with the Series 795 by default.
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